BORROWERS with DELINQUENT
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If you have been making your monthly mortgage payments to Redwood Trust Deed Services, Inc., it means your loan was funded by private investors who hired Redwood to service the loan. Most private investors view foreclosure as the last resort when it comes to recovering their investment.

If you are experiencing disruptions in your income or otherwise find that you are no longer able to keep your mortgage payments current, please contact us to discuss your financial situation and to explore ways to avoid foreclosure.

If you are represented by an Agent or a Representative, please use the  Agent Authorization Form  or a similar form to designate a third-party as your authorized representative. As we gather the information necessary for your lender to make a decision on your situation, we may ask you to provide the following supporting documents:

  • Hardship letter requesting a change in loan terms
  • Pay stubs showing current income
  • W-2 Forms and.or tax returns
  • Bank statements
  • Other documents as needed

IMPORTANT ADDITIONAL INFORMATION

Loans serviced by Redwood are funded by individual investors (or groups of investors) and are NOT eligible for any federal or state foreclosure alternative programs. As a mortgage servicer, Redwood does not offer proprietary “loss mitigation or other foreclosure alternatives”.

ALL LOSS MITIGATION OR OTHER FORECLOSURE ALTERNATIVES (LMFA) ON LOANS SERVICED BY REDWOOD ARE SUBJECT TO INVESTOR REVIEW AND APPROVAL. NOT ALL PRIVATE INVESTORS OFFER LMFA PROGRAMS.

In addition, you MAY be eligible for a foreclosure prevention alternative program with your current lender. This may be true even if your loan is already in foreclosure. The following are EXAMPLES  of  potential foreclosure alternatives:

  • Temporary or permanent loan modification
  • Forbearance (workout) agreement to help you get current
  • Short sale
  • Deed-in-lieu of foreclosure

You may find a HUD-certified housing counseling agency  at 1-800-569-4287 or TTY/TDD 1-800-877-8339.
You may find other useful consumer information on foreclosure alternatives on the HUD website:  http://www.hud.gov/foreclosure  including an article on “Tips for Avoiding Foreclosure”.